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We're Located At:
726 Jackson Blvd
Rapid CIty, SD
605.348.3844
1.800.568.4207
Fax: 605.342.6801

Hours
Monday - Friday
8:30 am - 5:00 pm
Mountain Time

Frequently Asked Questions



Vector Based Graphics Files:

We prefer to work with vector (outline) graphic files because they are resolution independent (we can scale up these images without loss of quality. This is the best format to send sign graphics to us, we generally don’t have to alter your artwork, although we will perform prepress work (trapping, color separation, etc.). It’s important to understand that most vector graphics programs can include bitmap graphics or effects, these are not vector graphics.



A vector graphic only contains outlines. We will accept files from the following vector graphics programs:


Corel Draw
Corel Draw

CorelDraw (.cdr)
We support CorelDraw (*.cdr) versions 5 through 13 (or "X3"). If you are sending a Corel file, be sure to include font files or convert all text to curves (select text and press CTRL+Q) prior to saving.

Illustrator
Ilustrator

Adobe Illustrator (.ai)
We accept Illustrator (*.ai) files version CS5 and lower. If you are sending an Illustrator file, be sure to include font files or create outlines from all text (select text and press CTRL+SHIFT+O) prior to saving.

eps
EPS
EPS (.eps)
Encapsulated PostScript Files (*.eps) are a great format that most vector based graphics programs will export. Remember to convert all text to paths, curves, outlines before exporting an .eps file. While we prefer to use the original native file format from the above programs, we will accept an EPS file, provided that there are no embedded bitmaps included.


Raster Based Graphics Files:
Raster (or bitmap) graphic files are pixel-based formats. This is the best format to send photos to us. Keep in mind that your photo will be output at 300 dpi in the final size (photos on name riders are usually 3-1/2 x 5 inches). Generally, photo images that were saved for business cards and web sites are NOT high enough resolution.

While we prefer vector graphics for sign art, we will accept raster images, but we will have to re-create your design using your file as a guide. We will except files from the following raster graphics programs:

Photoshop
Adobe Photoshop

Adobe Photoshop (.psd)
We accept Photoshop (*.psd) files version CS5 and lower. You can send us photos in this format, be sure they are 300 dpi at 3.5 x 5 inches. If you are sending a sign layout in Photoshop format, be aware that we will only be able to use your file as a guide for when we "re-create" your artwork.



TIFF

TIFF( .tif ) (Tagged Image File Format)
The standard "raw data" file in the graphics world. Produces high quality images due to the fact it does not use compression in it’s standard form. We highly recommend sending us all photos or pictures in this format, but please be sure they are at least 300 dpi at 3.5 x 5 inches.

JPG
JPEG or JPG

JPEG or JPG (.jpg)
JPEG (Joint Photographic Experts Group) Using sophisticated compression techniques, this format can be 1/10 the size of normal "raw data" files. Please do not compress your jpeg. Keep it at the "Highest Quality"
(Illustrator =10, Photoshop = 12)

Colors may vary slightly from, Monitors to Desktop Printers, Laser Printers, Presses, Plotters, etc.

Always provide a color print with your disk so we can see preferred colors of final product.

If you have any questions regarding your files, feel free to give us a call. Just ask for the Graphics Department.


How do I install vinyl lettering or graphics?

 


Downloadable Resources:

PDF Sign Permit: Rapid City
PDF Vinyl Installation
PDF Vinyl Removal
PDF Magnetic Care
PDF Letter Visibility Chart
PDF Certificate of Exemption
PDF Banner Installation
PDF ADA Guide & Regulations

 
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